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Thursday, January 7, 2010

Doctor Patient Relationships

Today I think it is hard to find a good doctor who is truly interested in their patient's health.  I often have the image in my mind of what a doctor/patient relationship should be like. 

The comes in and greets the patient and asks how they are doing which then usually initiates the reason why the patient is seeing the doctor. The doctor listens to the patient, his or her concerns, and what options are available to improve the patient's health. I imagine the doctor taking interest in the patient's opinions and thoughts and working out something that is beneficial for the patient. 

How wrong I am! Perhaps my idea of the doctor/patient relationship is old fashioned.  Over the past year, I have observed, in a certain health care service in our town, that this relationship is actually the complete opposite of what really happens. 

Over the past year, I have observed, and experienced myself, the combative attitude and non-caring nature of a nurse practitioner, Joyce Wilson of Kaniksu Health Services.  After I saw her, I did not feel confident in her diagnosis of me - that I was as fit as a fiddle and there was nothing wrong with me.  Because of the lack of confidence, I ended up researching for a long time and I diagnosed myself.  I had an injury...I wasn't sick, btw. 

Then my husband saw Joyce Wilson, the minute she met him, she was extremely combative with him.  She argued about why he was there, she argued about his medications and told him that the doctors who prescribed it before were wrong, she made unnecessary comments that were rather on the rude side, and she aired her arrogance in the fact that she had been practicing medicine for a long time and knew what she was talking about.  She had a conniption at my husband's blood pressure and told him she wanted to see him in another month. 

A month went by and he came back.  As my husband waited in the room, he, as well as everyone in the waiting room, could hear Joyce Wilson arguing with another patient.  The argument was very heated and the patient demanded to see the doctor of the facility.  Then she went and saw my husband.  She slammed the door and immediately started an argument with my husband.  She took his blood pressure and was not satisfied and ordered a different medication. She wanted to see him again in a month. 

We came back a month later and when my husband went in, he suggested using the proper sized cuff for him for taking blood pressure.  The nurse (not Joyce the nurse practitioner) took his blood pressure with the proper cuff and the reading was fine.  He left and Joyce Wilson came in and argued with him about the size of the cuff.  One thing you have to understand is that my husband is a big man.  He's not fat he's just big. His arm circumference is too big for the “regular” size cuff they slap on people’s arms in the doctors office.  Using the improper sized cuff to take blood pressure will give you a false reading and then lead to a misdiagnosis. She insisted on using the smaller cuff and took another reading, which ended up being extremely high.  She wanted to increase his medication. She then proceeded to argue with him some more and tell him that she knew everything because she had been practicing medicine for a long time.  Obviously he is going to see a doctor elsewhere. 

But what kind of confidence that give anyone in going to the doctor?  When a doctor, or NP practitioner, or ANYONE in health care argues with a patient and creates a bad situation, and causes nothing but more problems, it really makes you wonder.  What else has this person done? How many people’s lives has she screwed up because of her attitude and incompetence? But the thought that really sticks into my mind about her is how many people has she killed?? 

Joyce Wilson’s attitude is not beneficial to anyone in health care and her arrogance clouds her judgment and leads her to make wrong diagnosis. I cannot believe that a person like that is allowed to even practice medicine.  Then again, I AM old fashioned.  

Needless to say, we are both going to be filing complaints against Joyce Wilson with the health care provider and the state of Idaho and hopefully they can do something to help improve the service of the Kaniksu Heath Services as well as the state.

Before closing this blog, I encourage EVERYONE to do their research BEFORE seeing their doctor or NP.  Don’t just take their word because if they are anything like this NP Joyce Wilson, you’ll wake up dead.  Ask questions.  Make them answer your questions. Don’t take any BS answer from them.  And if you are not confident about their diagnosis of you or you feel a bit off about it, GET A SECOND OPINION! It might just save your life!

And to anyone in North Idaho, DO NOT see Joyce Wilson at Kaniksu Health Services in Sandpoint, Id.  Take a drive up to Bonners instead. 

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